Butterfly Snail Rush Large Butterfly
Access for All

Ferry Meadows

Access for All

Ferry Meadows Country Park welcomes all visitors and our staff will do all they can to ensure that you enjoy your visit. If you need extra information or assistance staff will be happy to help where they can.

Accessibility and the Site

Paths around the main areas of the Park are hard surfaced with a good contrast to the surroundings, reasonably level and at a safe distance from open water. Please refer to the Ferry Meadows guides for maps showing more detail including steep and unsurfaced sections.

All buildings, including the wildlife hides, have level or ramped access and assistance dogs are welcome throughout the Park.

Many of the facilities and activities within Ferry Meadows are accessible to a wide audience. For accessibility details please contact each facility or activity directly. Information can be found on our Things To Do, Eat Drink and Stay, Clubs and Groups and Events pages.

Alternative Format Information

Guides to the Park are available in standard, braille and large print formats.

Our regular newsletter Parklife is available in standard, large print or audio formats.

All are freely available from the Visitor Centre, can be downloaded here or sent by post by contacting the Trust offices on 01733 234193 or visitor.services@neneparktrust.org.uk

Dementia Friendly

Most of the Trust staff are Dementia Friends and will be happy to assist anyone living with Dementia and their carers. A monthly Dementia Cafe is held at Ferry Meadows by the Alzheimer's Society. For more details click here.

Dementia friendly

Feedback

We are always keen to hear visitor's experiences of the Park to continue to improve our services and you can provide this in a number of ways:

Contact us directly on 01733 234193 or visitor.services@neneparktrust.org.uk

Complete a comment card or visitor survey with staff at the Visitor Centre or online by clicking here.

Provide feedback online through TripAdvisor

Join our Access Forum or become a volunteer to get more involved in the development of the Park. For more details of these groups please contact us on 01733 234193 or visitor.services@neneparktrust.org.uk

Hearing Assistance

Hearing loops are provided in the following buildings or rooms:

Ferry Meadows Cafe

Ferry Meadows Visitor Centre

Lakeside Kitchen and Bar

Nene Outdoors Reception

Nene Outdoors Conference Room

John Horrell Meeting Room

Just switch hearing aids to the "T" position within the room to access this facility.

Hearing support at events is also available to improve the experience of walks, talks and activities for visitors with a hearing impairment. The audio tour guide system transmits the leader's voice directly to recievers issued to those in the group that need them, working inside or out in the Park. People who can benefit include hearing aid users as well as those who are hard of hearing and do not use a hearing aid. If the use of an audio guide could help you or a member of your party to enjoy one of the Nene Park Trust events then please contact us for more information and booking.

Hearing assistance equipment

Mobility Scooters

Mobility scooters are welcome on all surfaced paths throughout the Park. The Trust has four mobility scooter available for free loan from the Visitor Centre. Pre-booking is recommended by calling 01733 234193 or dropping into the Visitor Centre. A short induction will be carried out by a member of staff for first time users of our equipment.

Ferry Meadows - Mobility scooter & wheelchair

Parking

A daily charge applies and parking membership for frequent visitors is available.
For more information on parking charges at Ferry Meadows and Orton Meadows click here

Designated spaces for Blue Badge holders are available at Lakeside and Visitor Centre car parks.

Please be aware height restriction barriers and alligator teeth are in operation on the access roads .

For park opening times click here

RNIB Map for All - a map for sight and touch

To help with navigation whilst at the Park, an RNIB Map for All (a map designed to be read by sight and touch) is located outside the Discovery Den Education Centre and Lakeside.

Map for All Lakeside

Toilets

There are visitor toilets by both main car parks with seperate accessible facilities incorporating baby changing. All toilet doors have tactile and braille signage. Accessible toilets are also available for customers at the two cafes. Baby changing is incorpated into the accessible toilet at Ferry Meadows Cafe and is a seperate facility at Lakeside Kitchen and Bar. Please note that the accessible toilet in the Ferry Meadows Cafe requires a RADAR key for access which can be obtained from the cafe staff if you do not have your own key.

Awards and Recognition

The on-going work of the Trust in providing a park for all has been recognised by a number of organisations:

Disabled Holiday Info have carried out an independant, in-depth review of the accessibility of Ferry Meadows and their review can be seen here.

Department for Work and Pensions awarded the Trust Highly Commended for the category of Innovative Use of Spaces, Places and Buildings in the Accessible Britain Challenge Awards 2015.

ABC awards



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